Here on this page you will find all the questions we are most frequently asked. If your question is not listed, please send us your question using our contact form.

PS: If you click on the questions, the answers will open below. :)

1. Can I test your products in advance?

Of course - that's why you ended up in our shop, right? :) Go to the homepage and read the instructions. Have fun with the shop. If you have any questions, please feel free to write to us using the contact form.

2. Can you also help me with the production of makeup, preferably?

Our current focus is on skin care products. You can find our current offer in the shop. Unfortunately, we do not offer decorative cosmetics such as make-up.

3. Do you have a tracking number for me?

We currently do not have any tracking numbers. Please provide us with your full name, invoice number and product selection so that we can check this in the system. We will then get in touch with you as quickly as possible.

4. What is the current status of the body cream?

The body cream is currently being revised and there will be more feedback on Instagram soon.

5. Can I participate in the development of your products, such as hair shampoo?

You are welcome to send us your desired ingredients and the products you would like to develop by email. And we're looking at how we can possibly include it in development.

6. Do you produce yourself or are you a reseller?

We produce ourselves through our partners. We offer private label products as well as new, individual developments tailored to our customers in the area of ​​skin and hair care.

7. Where exactly is production taking place in Germany?

We ourselves are based in Bielefeld and have various producers with whom we work from Germany.

8. Can you be present at the bottling?

Usually not, as most producers do not allow this for other customers' productions.

9. Are the products all Made in Germany?

Yes, all products are developed and produced in Germany.

10. How long do the products last?

Our products have a shelf life of 30 months when unopened and 6 months after being torn.

11. What containers are the products delivered in?

Currently our products are shipped in plastic containers. These containers do not correspond to the containers you delivered. From mid-2022, the creams will be sent in airless dispensers and the serums in opal glass containers.

12. Are the products halal?

Halal certification is possible, but costs at least €2,000 per product and the same amount per year in fees. Only certain contract manufacturers are allowed to carry out halal production, as separate storage is required, as well as certain other cleaning measures. (Avoiding alcohol).

13. Do you have natural cosmetics?

We currently do not offer natural cosmetics.

14. What new products are planned for this year?

We are currently in the midst of many developments. From brow and eyelash serums to hair care products. When we launch this currently depends on the tests. A night cream and a cleansing gel will definitely be coming in Q3.

15. What are the key data regarding the products?

Our products are vegan, cruelty-free, fragrance-free, paraben-free, silicone-free and microplastic-free.

16. Do you also offer other products outside of the skincare area?

We will be offering hair products from mid/late 2022. Your desired product is not there? We are constantly optimizing our range. Please feel free to contact us using the form.

17. Do you offer other services?

We can offer extensive services such as content creation, production of images, videos and graphics. Social media account management, web design, etc. Please send us an inquiry to: info@docebabeauty.com.

18. Is it possible to receive advice from the product idea through to implementation?

We also offer individual consultation hours. Please feel free to contact us.

19. What are the advantages of private labeling?

In contrast to in-house development, time, costs, nerves and energy are saved here. You can first validate the market, product and idea. However, if you still have the time, budget and interest in developing your own, we would be happy to support you.

20. What are private label products?

With private labeling, also known as white labeling, you receive ready-made recipes from us, which you can use for your own cosmetic brand without investing in a new in-house development.